Frequently Asked Questions

Yada is a New Zealand based platform that connects people who need things done with local specialists ready to help. Whether it's fixing a fence, cleaning, moving furniture, or tutoring, you can post your job, get offers from nearby specialists, and choose the one that fits your needs best. Just describe the job, set your location, and review the offers before deciding who to hire.

You can start right on the homepage - simply describe what needs doing, where, and when. It only takes a minute to post, and it's free. Once posted, local specialists will see your job and send you their offers or messages.

Absolutely. Posting on Yada is 100% free. You only pay the specialist directly once the job is agreed upon and completed. There are no commissions, hidden charges, or “success fees.”

Before hiring, you can view each specialist's profile, ratings, reviews, badges, and previous job history. Look for verified badges and strong feedback from other customers for extra confidence.

No, you're under no obligation to accept any offer. You can wait for more responses, message specialists for clarification, or close the job at any time if you change your mind.

Yes. You can edit some of the details, or cancel your task anytime before confirming a specialist.

Yes. All specialists create verified profiles, and you can see their ratings, reviews, and service history before hiring. We recommend using the in-platform messaging feature to discuss details securely before work begins.

Yes, your contact details are protected and only shared with specialists if you choose to connect or respond to an offer. You control who can reach out to you through the Yada platform.

Sign up as a specialist, complete your profile, list your skills and service areas, and you'll start seeing open jobs near you. When you find a suitable one, send an offer or message the customer directly.

No, you don't need a registered business. You can join as an independent worker, student, tradesperson, or freelancer. Businesses can also register for added visibility and trust.

Creating a profile, browsing jobs, and sending offers are all free. Yada doesn't charge commissions or take a cut from your earnings.

You get paid directly by the customer using your preferred method - cash, bank transfer, or any other agreed option. Yada does not handle payments or take any share.

Yes! Every completed job can earn you a review and rating. Higher ratings help you stand out and can unlock verified badges, boosting your credibility and chances of getting more jobs.

Definitely. You can list multiple services (e.g., handyman work, cleaning, gardening) so customers can find you for a wider range of jobs.

Your earnings depend on the jobs you take and your rates. Many specialists use Yada to supplement income or grow their small business by building up reviews and repeat clients.

Almost anything! From household repairs, cleaning, gardening, and tutoring, to pet sitting, deliveries, web design, or one-off odd jobs. If it's safe, legal, and doable - you can post it.

Yes. Yada connects customers and specialists across all NZ regions - from Auckland, Wellington, and Christchurch to smaller districts like Wairarapa, Westland, and the Chatham Islands.

Yada is a marketplace that helps people connect - not a service provider. All agreements are made directly between the customer and the specialist. We recommend reviewing profiles carefully, asking questions, and confirming details in writing before work begins.

No. Specialists on Yada are independent workers - not employees, contractors, or representatives of Yada. The platform simply connects customers with available specialists. Each specialist works on their own terms and is responsible for their own services, pricing, and compliance.

If something doesn't go as planned, you can report the issue through your Yada account or contact our support team. We'll do our best to assist and ensure fair resolution where possible.

You can reach us anytime via the contact us page or email. We're happy to help with account questions, technical issues, or general guidance.