Problem solving with Yada

Why Yada?

Dealing with Customers pain points:

• "I don’t know who to trust."

  → Fear of scams, flaky providers, or unqualified people.

• "I’m tired of posting in 5 different Facebook groups."

  → Community groups are cluttered and unstructured.

• "It takes forever to get a reply."

  → Lack of fast, reliable communication or booking.

• "I need someone for something small, but no one replies."

  → Big agencies ignore micro-jobs.

• "I don’t want to call 10 people to get quotes."

  → Phone tag and uncertainty.

• "I have urgent needs (like a same-day babysitter)."

  → No central place to find fast, short-notice help.

• "Tradies are booked out for weeks, but I just need a fence screw fixed."

  → Small jobs often get deprioritized.

• "I don’t want to deal with cash or unclear prices."

  → Frustration over unclear payments or pricing surprises.

• "I’m new to town and don’t know who to call."

  → Lack of network = helplessness.

• "I just want one place to find anyone - babysitter, dog walker, tutor, gardener."

  → Too many platforms to manage different types of help.

Dealing wih Specialists pain points:

• "It’s hard to find clients without paying for ads or leads."

  → Expensive platforms with pay-to-play models.

• "I get messages at 10 different places - too messy."

  → Jobs from Facebook, Messenger, Text, Word-of-Mouth - no consistency.

• "I’m new and don’t have reviews yet."

  → Struggle to build trust on crowded platforms.

• "People ghost me after asking for quotes."

  → Wasted time = unpaid hours.

• "I only want to work locally, not drive all over Auckland."

  → Lack of local filtering = inefficient jobs.

• "I want side gigs but don’t have time to promote myself."

  → Especially for students, parents, part-time workers.

• "I hate negotiating every single time."

  → Desire for preset rates, structure, and easier transactions.

• "People keep asking me for favours because I’m not ‘professional’."

  → Struggle to turn casual skills into income (e.g. babysitting, tutoring).

• "I want flexibility - not to be locked into a schedule."

  → Need to choose when and how to work.

• "I’ve got skills but no license or formal business setup."

  → Want to earn without being GST-registered or running an official company.

Meta-Level problems that Yada reduces for both

Examples of jobs Yada is good for

• A mum who needs a cleaner this Thursday because guests are coming
• A teen who wants to earn money tutoring maths but can’t market themselves
• A retired handyman who wants a couple small fence or shelf jobs each week
• A student needing casual babysitting work around uni schedule
• A senior who needs a ride to the doctor but doesn’t want to ask their neighbour
• A busy family who wants someone to mow the lawn monthly without chasing quotes
• A person with disability needing help with groceries or household tasks
• A solo parent needing last-minute help when a kid is sick or plans change
• A new immigrant who doesn’t know where to find casual income yet
• A traveller stuck with a flat tyre or loose hinge at their Airbnb

Yada solves:

• Disorganization;
• Distrust;
• Disconnectedness;
• Underemployment;
• Under-service;

It’s a socially useful tool that gives people confidence in getting help and opportunity in offering help.