Protect Your Personal Information

At Yada, we want you to feel safe and confident when chatting on our platform. Our built-in chat makes it easy for customers and specialists to discuss job details, but it’s important to keep your personal information protected along the way.

To keep things secure, please never share sensitive details in chat, such as:

• Credit card numbers or bank details – all payments should go through known platforms;
• Driver’s license or passport info – identity documents can be misused if they fall into the wrong hands;
• IRD number – this is highly sensitive and should stay private at all times.

Basically, if it’s the kind of info you wouldn’t want strangers online to have, it doesn’t belong in chat.

A few things to watch out for:

• Anyone asking for payment through unknown platforms;
• Anyone who is setting one pricing through the chat, but tells a different pricing once you accepted;
• People pushing you to share personal info right away;
• Unrealistic offers that sound “too good to be true”;
• Links to outside websites or strange payment portals;

Why it matters:

Keeping conversations and transactions inside Yada helps us support you if there’s ever a dispute, question, or problem. Once communication moves off-platform, we can’t step in to help - so for your own protection, please stay on Yada.

If something feels off or you spot suspicious behavior, let our support team know. We’re here to help.

By looking out for each other and keeping things on-platform, we can make Yada a safe, friendly place for everyone.