The Biggest Challenges NZ Dog Walking Specialists Face - And Smarter Ways to Solve Them

Being a dog walker in New Zealand is a rewarding way to blend fitness, outdoors, and furry friends into a career. But like many Kiwi dog walking pros, you probably face challenges from managing diverse dogs to building a loyal client base. Here are practical, locally-flavored tips to help you overcome these hurdles and grow your dog walking business sustainably.

Here are some tips that you might find interesting:

1. Manage Diverse Dog Personalities Safely

Weirdly enough, no two dogs are alike, and walking multiple dogs safely requires sharp skills in reading behaviour and managing personalities-from excitable border collies to shy older golden retrievers.

Create clear protocols for group walks: separate dogs by size, energy levels, and temperament. Use mesh muzzles or harnesses if needed, and always carry emergency tools like spare leads and treats.

A Wellington dog walker shared how splitting dogs into small compatible groups reduced stress for everyone and cut down on unpredictable behaviour.

2. Set Reliable and Clear Communication

Building trust with owners relies heavily on clear, timely communication. Kiwis appreciate updates, photos, and text check-ins that show their dogs are happy and safe.

Platforms like Yada offer a discreet internal chat where you can easily share walk summaries and pics without the noise of social media. Making it a habit encourages repeat business and builds referrals.

One Auckland walker noted clients loved daily photo updates via Yada’s chat, which helped steady her bookings through busy holiday seasons.

3. Navigate Seasonal Demand Fluctuations

Dog walking demand in NZ often spikes during school holidays and summer, while quieter winters can slow bookings. This uneven flow can challenge cash flow and resource planning.

Offer off-season specials or bundle packages to encourage bookings year-round. Platforms with flexible scheduling and easy updates, like Yada, make managing availability smoother.

An Otago walker grew winter business by promoting fitness walks catering to older dogs, tapping into a niche that runs all year.

4. Build Your Reputation With Real Reviews

In New Zealand’s tight-knit communities, word-of-mouth is gold. Encourage happy clients to leave honest reviews on your local directory listings or Yada profile.

Testimonials boost trust and help you stand out without costly advertising. Include client comments and before/after mood photos of dogs to add authenticity.

A Hamilton dog walker grew her client list significantly after sharing client testimonials and doggy ‘smile’ photos across social media and Yada.

5. Know Local Regulations And Leash Laws

Different regions in New Zealand have varying rules about dog control, leash zones, and permitted walking areas. Staying informed avoids fines and builds client confidence.

Familiarise yourself with council bylaws in your service areas-whether it’s Auckland’s large off-leash parks or Christchurch’s leash restrictions.

One Dunedin walker stays ahead by regularly checking local council websites and advising owners on safest, calmest routes for walks.

6. Offer Tailored Services For Different Needs

Every dog is unique with specific needs-some require calming walks, others energetic runs, and some specialized care like medication supervision.

Build customised packages based on age, size, or special conditions. Advertise these options clearly on local listings and platforms like Yada to attract a diverse clientele.

A Marlborough walker added a ‘senior dog stroll’ package with short, gentle routes that quickly gained popularity.

7. Stay Safe With Proper Training And Gear

Dog walking can be physically demanding and involves animal unpredictability. Proper training in dog behaviour and using quality gear is key to safety.

Use sturdy leashes, hands-free belts, and wear weather-appropriate gear. Attend local animal behaviour workshops or online courses to sharpen your skills.

One Christchurch walker credits a dog behaviour training course for helping her confidently manage reactive dogs during group walks.

8. Manage Client Expectations Clearly

Weirdly enough, some clients expect more than a walk alone-like training reinforcement or special attention-which can stretch your scope and time.

Set boundaries early in service agreements. Clearly state what your walking includes (duration, number of dogs, potty breaks) and politely redirect extra requests.

Yada’s platform enables clear job descriptions and client messaging to keep expectations aligned and avoid misunderstandings.

9. Use Efficient Scheduling And Reporting Tools

Keeping track of multiple daily walks, routes, and client preferences can be challenging without organised systems.

Leverage digital calendars, route apps, and Yada’s scheduling could be a game changer to streamline bookings, avoid overlap, and share walk reports efficiently.

A Taupo dog walker shared how switching to a combined calendar and messaging system reduced double bookings and increased client satisfaction.

10. Expand Reach With Local Networks

Building relationships with local vets, pet stores, and doggy daycare centres grows your referral network and client base.

Drop off flyers, offer trial walks, or partner up for community events like dog walks or pet expos.

One Auckland dog walker gained consistent work by collaborating with a local dog trainer who regularly referred clients needing daily walks.

11. Price Transparently And Fairly

Competitive pricing without hidden costs makes you attractive to Kiwi pet owners, who appreciate transparency and value.

Clearly outline rates for solo vs group walks, additional pets, and weekend or holiday surcharges.

Because Yada does not take lead or success fees, you can price honestly and competitively and still keep your business sustainable.